

US Telecom: Consumer information on illegal robocalls.CTIA: Consumer resources for stopping robocalls.Trade Association Consumer Resources and Information Samsung partners with Hiya to offer a call-blocking solution called Smart Call to label potentially unwanted calls.
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There may also be apps you can download for your mobile device – at little or no cost – to block or label potential spam calls.

Labeling services display categories for potentially unwanted or illegal calls such as "spam" or "scam likely" on the caller ID display.Ĭontact your phone company to learn more about the blocking and labeling solutions that may be available to protect you from unwanted and illegal calls. A number of companies also offer call labeling to help consumers determine which calls they want to answer. Many phone companies are taking advantage of FCC rules that allow consumers to be enrolled automatically in call blocking services, but you can opt-out if you are concerned about missing wanted calls. Consumers can also adjust certain settings on their phone, sign up with a third-party service, or download a third-party app to block suspected unwanted calls.ĭepending on your service provider, a blocked call may go straight to your voicemail, you may hear a single ring and get caller ID information from the blocked call, or you may get no notice at all. Many phone companies also enable their customers to block additional unwanted calls by enrolling in a service or installing an app. Phone companies sometimes block calls connected to suspicious calling patterns proactively for their customers.

Billions of unwanted calls to American consumers are being blocked each year. A second annual FCC report released in June 2021 found that many voice service providers and third-party analytics companies are improving their call blocking and labeling services and use new data to better detect robocalls. Get tips for avoiding unwanted calls and texts and information about FCC rules on robocalls, texts, call spoofing, political calls and texts, and the National Do Not Call Registry.Ĭall blocking is a tool used by phone companies to stop illegal and unwanted calls from reaching your phone.
